Help Lines

If you are in a crisis, I strongly urge you to seek relevant professional help immediately.

For counselling and support in Aotearoa, New Zealand


Lifeline 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP) –- for counselling and support.

  • Samaritans 0800 726 666 – for confidential support for anyone who is lonely or in emotional distress

  • Depression Helpline 0800 111 757 or free text 4202 – to talk to a trained counsellor about how you are feeling or to ask any questions

  • Healthline 0800 611 116 – for advice from trained registered nurses

  • www.depression.org.nz – includes The Journal free online self-help tool

All services are free, and are available 24 hours a day, seven days a week unless otherwise stated.

For children & young people

  • Youthline 0800 376 633, free text 234, email talk@youthline.co.nz or webchat at www.youthline.co.nz (webchat available 7pm – 11pm) – for young people and their parents, whānau and friends

  • What’s Up 0800 942 8787 (0800 WHATSUP) or webchat at www.whatsup.co.nz from 5pm – 10pm for 5-18 year olds

  • Kidsline 0800 543 754 (0800 KIDSLINE) – for young people up to 18 years of age'

  • www.thelowdown.co.nz visit the website or free text 5626 – for support for young people experiencing depression or anxiety

  • www.auntydee.co.nz – a free online tool for anyone who needs help working through problems

  • www.sparx.org.nz – an online self-help tool that helps teens.

For help with specific issues

  • 0508 Tautoko Crisis Helpline 0508 828 865 – for support if you’re in distress, or worried that someone may be at risk of suicide or for those who are grieving a loss

  • OUTLine 0800 688 5463 (0800 OUTLINE) – for sexuality or gender identity issues (10am – 9pm Monday to Friday, and 6pm – 9pm weekends)

  • Alcohol Drug Helpline 0800 787 797, free text 8681 or online chat at alcoholdrughelp.org.nz – for people dealing with alcohol or other drug problems

  • Women’s Refuge Crisis Line 0800 733 843 (0800 REFUGE) – for women living with violence, or in fear, in their relationship or family

  • Māori Women’s Refuge Crisis Line 0800 733 843 or visit womensrefuge.org.nz/get-help/maori-wahine/

  • Anxiety Helpline 0800 269 4389 (0800 ANXIETY)

  • Shakti Crisis Line 0800 742 584 (0800 SHAKTI) – for migrant or refugee women living with family violence

  • Rape Crisis 0800 883 300 – for support after rape or sexual assault

  • PlunketLine 0800 933 922 – support for parents, including mothers experiencing post-natal depression

  • Rural Support 0800 787 254 – for people in rural communities dealing with financial or personal challenges

  • Refugees as Survivors 0800 472 769 or www.rasnz.co.nz – psychological support for refugees and asylum seekers

  • EDANZ 0800 233 269 or www.ed.org.nz – for information, support and resources about supporting someone with an eating disorder

If you are living outside of Aotearoa New Zealand, please search in Google for the country you live in to find the help you need.