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Terms and Conditions


By agreeing to use the services of Carmel Cochrane you agree that you have read and understood that all information is subject to the service recipients interpretation.

Carmel Cochrane will not be held accountable for any interpretations or decisions made by recipients based on information provided during readings.

Readings are for entertainment purposes only.

All information or advice given to you by Carmel Cochrane should not take the place of any medical, legal or financial advice given to you by any qualified professional. All sessions by Carmel Cochrane are not a substitute for medical, legal or financial advice.

You must be over 18 years of age to use this service.


Readings: Any personal information you share with me stays with me. I take confidentially and privacy very seriously. We send all readings to the email address you have provided, at the time of your booking. You will need to sign up to Dropbox which is a FREE service so we can transfer your reading to you. If you are wanting to share your Reading with someone else you will need to advise Adele by sending us an email. We do not keep copies of your reading beyond a three month window so it's important to save your reading in a safe place in the cloud.

Healing : I am not a miracle worker, even though I have helped many people with unexplained health issues. I work alongside the medical profession and I am truly honored that they recommend their clients to me who suffer with anxiety, depression, PTSD trauma, lacking in confidence, grief issues, and a lack of Energy. For more information about Atua Healing please visit

If you are in a crisis I strongly urge you to seek relevant professional help immediately. 24/7 Helpline 0800543354 0800111757 or text 4202 Suicide Crisis Helpline 0508828865


Payment options

I accept the following payment options: Cash, EFTPOS, major credit cards (Visa or MasterCard) and Internet banking. ANZ St Luke’s, Manaki Wellbeing Ltd and the account number is 06-0284-0635672-00. Please note: cheques are not accepted.

Time Slots

Your appointment with Carmel is a time slot, which is made up of a consultation if having a Atua Healing, Soul Balance Coaching or a Mentoring session, plus payment, and any future bookings.

Late arrivals
Please note when making a booking you will be allotted a specific time slot. We understand and appreciate that hold-ups can and do occur. However, please be aware that your time with Carmel may be shortened if you arrive late, if there is a another appointment directly after yours.

Out of consideration to us and other clients who are waiting in line for a booking, we ask that you give us 48 hours notice via email or text. Failure to do so incurs a full fee charged.

Contact us

Please remember that we only answer our emails from Monday to Friday, during working hours. If we haven’t got to our phone don’t worry we have a answering service or we have our Magical Adele Richards who is your concierge for all your enquiries.

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